20 Sep 2009
Virgin Media usability fail
Looking at the time of the football this afternoon, I spotted that the match was on Sky. For a laugh, I thought I’d have a look to see how much adding sky to my Virgin Media account was (£24 for 1 channel, for reference).
Virgin have an online add-to-your package facility. First you enter your postcode, and then choose your number from a list. Pretty simple from a usability perspective, you’d think?
Virgin Media usability fail
That took me far too long to find my number. I missed it on the first 2 scans through the list.
